James Poulter is the former Head of Lego Group’s Emerging Platform team and a leading thought leader and keynote speaker on the future of work, voice technology, conversational artificial intelligence, and social media.
James is an experienced marketer and communications professional with over 10 years of experience. When Head of The Lego Group’s Emerging Platforms & Partnerships team as part of the Digital Consumer Engagement division, James pursued new technologies, platforms, and partners to build digital consumer engagement with Lego customers, shoppers and consumers on a global basis.
He devised and developed social features such as Lego Life’s emoji keyboard, custom characters, and moderation system. James also oversaw the launch of Lego’s global partnership with Giphy leading the Lego channel to accrue over 1 Billion GIF views in its first year.
Prior to joining Lego, James worked for a number of the world’s leading marketing, advertising and public relations firms including Edelman and Ogilvy leading digital marketing, mobile and social campaigns both in EMEA and globally as well as new business efforts for clients such as Diageo, Unilever, Bose, PayPal, HP and Adobe.
More recently, James founded Voice2, which is the UK’s leading voice and conversational AI Community.
In December 2018 he launched Vixen Labs – which is a company that specialises in Voice User Experience (VUX) which includes design and strategy – helping companies to embody their brand and give their customers greater experiences.
James believes that Voice-First interfaces and Conversational Artificial Intelligence have the power to make the way we experience the internet and the content on it more human, empathetic and healthier for everyone. In his speeches he explains how voice is a becoming the anecdote to our digital obsessions.
Away from work James is an advisor to the Church of England’s digital board is also the host of the show “Signal” for The MediaNet which explores on a monthly basis the intersection between faith, media, and technology.