Clare Bailey
-
The Retail Champion - expert, author, mentor and consultant
Clare Bailey, The Retail Champion, is one of the most well-known and respected retail experts in the UK, championing for the success and sustainability of smaller, independent retailers and suppliers to retail. A child born into a family of retailers and entrepreneurs, she is passionate about retail and business: it is in her blood.
Clare started out as a fast-track graduate store management trainee for McDonalds and went on to work with leading retailers such as M&S, Dixons and Argos. She moved swiftly into management roles before being headhunted into senior consulting roles with global software giant SAP, and international management consulting brand, Accenture.
Clare Bailey is engaged by clients as a retail consultant, retail speaker and retail mentor. In 2011 she was invited to launch Independent Retailer Month in the UK, a global 'Shop Local' campaign which runs throughout July. She is founder and host of numerous retail conferences including 'The Future High Street Summit' and ‘The Digital High Street Summit’ both technology focused events.
Clare is a frequent media contributor, regularly featured on BBC TV News, various radio broadcasts, within trade press and digital media, commenting on a wide range of retail and consumer topics. She is a published author of two best-selling business retail books from Kogan Page 'The Retail Champion: 10-Steps to Retail Success' (2012) and ‘How To Sell Retail’ (2013).
Clare speaks on a number of areas related to:
1. The Future of Retail (the development of new approaches that are transforming the way we shop)
2. Technology and its role in maximising the customer experience (online and offline)
3. All matters pertaining to the High Street and the development of shopping areas as destinations
4. Consumer matters including new law, policy, trends and growth factors
5. Anything and everything to do with the development of profitable, scalable, and replicable retail businesses through the utilisation of repeatable business processes and systems
Clare is a powerful communicator and her branding as The Retail Champion is fully justified. Our audience was captivated by her ideas and her common sense concepts and strategies. Clare also participated in a panel debate. It was very apparent from the outset that she had a real understanding and empathy for the subject. Well done - 10/10! Her energy and commitment to making things better is inspirational and people should listen, take note and act upon her advice.
Not only was Clare an absolute pleasure to work with, but she carried out some considerable research ahead of the event to better understand the audience. She proved to be a charming speaker who delivered an excellent and compelling presentation and was very enthusiastically received. Afterwards, Clare very kindly spent time meeting delegates keen to pick her brain for further ideas
I attended a keynote presentation delivered by Clare at a business expo. It was highly informative and inspiring and Clare shared real insights with her audience. Not to be missed!
Clare's session was one of the highlights of the conference, with dealers still discussing her presentation late into the evening. We'd wholeheartedly recommend The Retail Champion to present at any conference targeting high street dealers
I engaged Clare as a keynote speaker for a retailer seminar, sponsored by the European Association of State Lotteries in Paris. She had done a substantial amount of research on State Lotteries and skillfully integrated the results of this work into her presentation. She clearly has a substantial amount of practical experience in the retail sector.
Clients often ask about purchasing books for giveaways and delegate packs. Below you’ll find a selection of products by Clare Bailey. Click the images to view on Amazon's website. For bulk orders, please speak with your Booking Agent.
How to book Clare Bailey for your event
To book Clare Bailey, please submit an online enquiry to booking.agent@nmp.co.uk or contact one of our booking agents on +44 (0)20 3822 0003.
Former Chairman of the John Lewis Partnership
Customer service and experience expert
Co-Founder of Innocent Drinks, the number one smoothie brand In the UK
Internet psychologist and customer behaviour expert
UK's foremost authority on retail, brand communication and company culture
Retail expert & CEO positions with several major UK and international retailers
